Astana akim orders to take measures to provide qualified service in the airport
Astana. January 20. KazTAG - Astana akim Adilbek Dzhaksybekov has ordered to take measures to provide qualified service in Astana airport, reports the press-service of Astana akimat.
"Huge lines at the passport control, the program freezes, lack of knowledge of foreign languages by the staff, steep fees- it is not a full list of problems. Simple people, well known journalists, businessmen who faced this situation write and talk about this. The quality of services does not meet the international standards," he said at the department session.
He ordered all the authorized territorial structures, including border and customs services to sort out the problem and take measures to provide qualified service at the airport.